https://www.fool.com/the-ascent/small-business/crm/articles/what-is-salesforce/
Using Salesforce for contact management
Using Salesforce for opportunities management
Using Salesforce for marketing automation
Using Salesforce for customer service
Using Salesforce for app building
Using Salesforce for e-commerce
Top features for all Salesforce users
1. AppExchange
2. Customer Cloud
3. Marketing Cloud
4. Collaborative Forecasts
5. Workflows
Salesforce CRM features and benefits
https://www.clariontech.com/platform-blog/salesforce-crm-features-and-benefits
Contact Management
Opportunity Management
Quote Management
Einstein Analytics
Lead Management
Watch marketing activities across all channels
Dynamic Dashboards and Custom Reports
The Salesforce document management system
The Salesforce mobile app
Email Integration with Salesforce Lightning
Comprehensive Sales Forecasting
Workflow and Approvals with Salesforce Chatter
https://www.clariontech.com/platform-blog/salesforce-crm-features-and-benefits
